We strive to provide you with prompt service on maintenance repairs. To best serve you, please be specific when submitting your maintenance request. Providing us with as much information as possible, enables us to resolve the issue in a timely and efficient manner.
If this is an Emergency Maintenance Request, please call 605.697.3184 during normal business hours (Monday-Friday 8:30AM – 5:00PM), or call 1.877.813.0434 for after-hours emergencies. The following are examples of emergency maintenance situations: fire (call 911 first); no heat; major water leak and sewer backups. If you have a life-threatening emergency, dial 911.
IMPORTANT: By requesting that this work be completed, Resident acknowledges that if the repair is found to be due to misuse or abuse or the repair is not the responsibility of the Landlord as specified in your lease, Resident may be responsible for payment of the repair per the Lease agreement.